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Sharp increase in customer service calls in S. Korea due to third wave of COVID-19 Updated: 2021-01-22 10:17:45 KST

The third wave of COVID-19 in South Korea triggered a rise in the number of customer service calls to restaurants, wedding venues, and hotels.
According to the Korea Consumer Agency, there were almost 61-thousand calls to nearly 14-hundred centers in December.
That's up 4.9 percent from the previous month, and 1.8 percent on-year. Wedding service related calls had the highest increase of around 130 percent on-month, mostly to reschedule or inquire about capacity limits.
The ban of gatherings larger than 5 led to cancelation calls for dining services and more customer complaints.
KOGL : Korea Open Government License
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