"No words could possibly describe how much your heart is aching. I truly express my consolation and apologize again, for the government's insufficiencies following the accident."
Meeting representatives of the victims' families, at the presidential office on Friday, the president vowed to revamp the nation's safety systems so that the 3-hundred-plus lives lost or still missing are not in vain.
She also listened carefully to the families' concerns and needs in the aftermath of the accident.
"I'm also concerned about the families' livelihood on top of the suffering from losing a family member. If there are any difficulties in that respect, I will take measures to address them."
The meeting comes after some families marched towards the presidential office last week to demand talks with the president.
They asked the government to find all of the 20 passengers still missing, to listen to the voices of the families in probing the causes of the accident, that the probe be conducted in a transparent manner and that all of those found responsible to be punished.
Alongside the prosecution and police's joint investgation, President Park said she was considering a reshuffle to hold officials involved in the accident accountable.
She also agreed with the families that a law should be put in place to meet all their demands, and a special probe launched to specifically investigate the incident.
But these promises fell short of meeting the families' expectations.
"Instead of a detailed plan of what the government will do, the president used rhetoric and abstract terms to say that the government is doing its best and that she'll do her best to better communicate with the families."
"Taking into account what she heard from the victims' families on this Friday, President Park is soon expected to address the entire nation and apologize for the government's failure to prevent the ferry tragedy.
Choi You-sun, Arirang News."