Federal transportation officials in the U.S. have slapped a 500-thousand dollar fine on Korea's Asiana Airlines for failing to assist family members of passengers on a flight that crashed last July at San Francisco International airport.
The fine is the first against an airline under a U.S. law that requires prompt and generous assistance to the family members of crash victims.
This includes publicizing and staffing a reliable toll-free phone number to get information.
The U.S. Department of Transportation said some family members had not been contacted two days after the crash, and that it took five days to reach the families of all 2-hundred-91 passengers.
The agency also says the Korean carrier lacked translators and staff trained in crash response.
Three people died and dozens were injured last July when Asiana Flight 2-1-4 clipped a seawall while attempting to land at San Francisco International airport.